Rush Service Suspension

Valued Customer,

Effective 1 p.m. CST today, Sept. 1, Raining Rose Promos is temporarily suspending all rush service, including 24-hour rush service. 48-hour lead times remain in place, unchanged.

What does this mean for you? All rush orders placed by 1 p.m. CST today, Sept. 1, will be processed accordingly and on schedule. Any orders placed after 1 p.m. CST today, Sept. 1 will not be eligible for rush service.

What are current order processing times? Find a daily update on processing times on our homepage -

Why are we doing this? Exceptional service for our customers is paramount. To ensure you continue to receive the very best service, removing rush service is a painful but necessary decision we must make.

The past two years have served our industry, and the world, unimaginable stress. In this moment, all we ask from you is patience and grace. We have the best customers in this industry - you’ve been with us through a lot! We look forward to bringing back rush service as soon as we possibly can.

How long will this last? Right now, it is unclear when we will be able to reinstate rush service. When we are able to offer rush service again, you will be the first to know.

What can I do to ensure a timely processed order? Including flavors or scents on your order makes the order process easier for you and our support team. If you forget to include the flavor or scent, no worries! We will give you a call to find out what your preference is.

Is there good news? YES! 48-Hour turn time is STILL available! Click here to see what products are available for 48-hour turn time.

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