We’re taking care of our team so they can take care of you.
This summer, we will be closing at 3pm each Friday, with occasional noon closures for celebrations! Thank you for your understanding.
This summer, we will be closing at 3pm each Friday, with occasional noon closures for celebrations! Thank you for your understanding.
Frequently Asked Questions
Q: Is the EOS you sell the same as what I see at the store?
A: Yes, it is the same product that you would buy at a retail store, though we add a custom logo for promotional purposes.
A: Yes, it is the same product that you would buy at a retail store, though we add a custom logo for promotional purposes.
Q: What is the melting point of your lip balms?
A: 140-145 degrees Fahrenheit.
A: 140-145 degrees Fahrenheit.
Q: Do you make any products that are classified as vegan?
A: We don’t carry any as stock items, but we can make a vegan product. We’d be happy to provide you with a quote for a custom order of a vegan product. Email orders@rainingrose.com for more information.
A: We don’t carry any as stock items, but we can make a vegan product. We’d be happy to provide you with a quote for a custom order of a vegan product. Email orders@rainingrose.com for more information.
Q: Can you match Pantone (PMS) colors?
A: We use a digital print process, which gives us a 95% (or better) match of the original PMS color.
A: We use a digital print process, which gives us a 95% (or better) match of the original PMS color.
Q: I’m allergic to bees; would your products containing beeswax cause an allergic reaction?
A: Possibly. If you are allergic to bee venom (stings), you aren’t necessarily allergic to beeswax. However, for those who are allergic or sensitive to bee POLLEN, there is a chance that you’ll have sensitivity to an ingredient in beeswax called propolis. Please check with your dermatologist or allergist before using any products containing beeswax.
A: Possibly. If you are allergic to bee venom (stings), you aren’t necessarily allergic to beeswax. However, for those who are allergic or sensitive to bee POLLEN, there is a chance that you’ll have sensitivity to an ingredient in beeswax called propolis. Please check with your dermatologist or allergist before using any products containing beeswax.
Q: Is your lip balm gluten free?
A: Our All Natural Lip Balm is gluten free.
A: Our All Natural Lip Balm is gluten free.
Q: Can I order less than the minimum quantity listed for a product?
A: Yes! In most cases, we can produce as low as 100 pcs for a 10% upcharge.
A: Yes! In most cases, we can produce as low as 100 pcs for a 10% upcharge.