Current Order Timeline
Due to high demand, our processing + lead time is longer than normal. Rush service is temporarily suspended, and order lead times are taking 2-3 days longer. We are working hard behind the scenes to improve, please check back for updates.
To view our current timeline and lead times by product category, go here.
CURRENT ORDER TIMELINE

Due to high demand, our processing + lead time is longer than normal. Rush service is temporarily suspended, and order lead times are taking 2-3 days longer. We are working hard behind the scenes to improve the service + turn times you’ve come to expect from us. Thank you in advance for your patience and understanding!


Here’s how our order processing timeline breaks down:

WHEN YOU’LL FIRST HEAR FROM US: 12 – 24 hours after sending in a PO

A member of our team will reach out and confirm we’ve received your PO. If your PO was missing information, this is when the team will ask for that info.

WHEN YOU’LL HAVE PO CONFIRMATION: 3 business days after sending in your PO

We’ll email you that we’ve reviewed your PO and we’ll confirm details like product, price, and ship to address. After the PO is confirmed and accurate, your PO is complete OR you’ll move to proof review (see below).

WHEN YOU’LL RECEIVE A PROOF (IF YOU REQUESTED ONE): 24 hours after your PO is complete

The proof is emailed for your review and approval. Prompt response on these is always appreciated!

WHEN YOU’LL HAVE A SHIP DATE: 5-7 business days after your PO is complete and proof is approved (if applicable)

Your order will head to production. You’ll get a ship date at this time, too.

HOW TO TRACK ORDER STATUS
Create an account on our website! This also allows you to see your ship date the second it’s available. Simply answer a few questions (it will take 30 seconds or less!) and we’ll approve your account within a few days. We highly recommend you create an account before placing your order. Easily create an account here.

If you already have an account, log in here. 

Questions? Contact us or call us at 844-665-7204.


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